Google’s plans for the travel industry
Friday, May 30th, 2008Catherine Holahan penned a brief, but interesting, article for Business Week on how Google plan to expand their efforts in the online travel arena. In an interview with Holahan, Rob Torres, Google’s managing director for travel said:
the goal of Google’s travel division—aside from tapping into the $90+ billion global travel ad and sales market—is to give users a destination where they can research travel plans, read user reviews, and see user uploaded videos and photos. Already, about 50% of travelers use some sort of online social media site to research their plans, says Torres. Why not give them a one-stop shop for travel information? “We are already so highly searched for travel,”
This news adds to the speculation that Google are doing a lot of work around ‘vertical search’, and the travel market could be one of the first industries to see the effects.
There are also concerns from travel operators and marketers that Google could to use their strong position and large resources to quickly dominate the online travel market. However, it is unlikely that Google would want to enter the market for online bookings or sales due to the sheer scale of that undertaking.
So for operators and tour companies this could be good news, but for the myriad of hotel booking portals and cheap-flight brokers maybe not so good. Nevertheless, it is definitely worth keeping track of this development.
